What are Photo Ops? Photo Ops are opportunities to have a professional photo taken of you with your favorite celebrity guest by a professional photographer in the Celebrity Photo Ops Area. You will receive an 8×10 print of the photo and can purchase extra digital prints which will be emailed to you. Photo Ops need to be purchased separately from the admission ticket. A celebrity may do several Photo Op sessions throughout the day.
What happens if I’m late to or miss my photo op time? It is imperative that you arrive to your assigned photo op session in the Photo Op area at the latest 15 minutes before your time. They will NOT hold the celebrity for the entire session if the line has emptied. If you are late and the line has emptied, we cannot guarantee you will get your Photo Op with that celebrity. If you do miss your time for that Photo Op, no refund will be given. So please manage your time wisely and check the Photo Op schedule for any updates. **
How much are the Photo Ops? The prices for Photo Ops vary for each celebrity guest. Usually, they range from $40 – $75 each. Group Photo Ops of multiple celebrity guests from the same fandom may range up to $125 – $350 depending on the number of celebrity guests in them.
How many people are allowed to pose in the Photo Op? You can have up to three other people (for a total of four) in the Photo Op with you unless specifically stated. Infants 1 year and younger do not count towards this total. If you are taking a group photo, you can wait in the COLLECTIVE or VENTURE line if at least one member of the group has a COLLECTIVE or VENTURE pass. If you want more than four people in your picture, you must purchase a second Photo Op.
I have a Collective or Venture Pass, but my friend that is in the photo with me does not. Can they stand in the Collective or Venture line with me? Yes! Anyone in your party that will be in your photo op with you can stand in the COLLECTIVE or VENTURE line if at least one of you has a COLLECTIVE or VENTURE pass.
Can’t I just take pictures with celebrities at their table? Some celebrities allow you to take pictures with them at their table with your own camera. Not all guests or agents allow this and you will have to check at their table. Those that do will most likely charge a fee.
Can I take pictures of the celebrities as I walk past Celebrity Arena or while I’m in line? No. Per the request of our guests and their managers, we ask that you please refrain from taking photographs of celebrities as you walk past their table or are waiting in line. Thank you for your cooperation.
Can I buy Photo Ops online? Yes. You can purchase Photo Op tickets for the guest you’d like to see via our Tickets Page. We highly recommend purchasing them ahead of time in order to avoid disappointment. It is hard to tell who will sell out and who will not.
Do I have to pre-purchase my Photo Ops online? No you do not. You can purchase photo ops at the festival but with cash only. The advantage of pre-purchasing online are: You will not miss out in the event that a celebrity guest sells out before the festival starts, you avoid potentially long line-ups by purchasing from the comfort of your own home, and you can pay with Visa or MasterCard if purchased online. Photo Ops purchased at the festival will be cash only.
What exactly do I get for my money? You receive a high quality, glossy 8×10 photograph of yourself and the celebrity guest of your choice taken by one of our professional photographers.
Do I need to start lining up several hours prior to my Photo Op to ensure that I get my picture? No. You will not be allowed to wait in the Photo Op area until it is your time to queue. Once the line moves, it moves very quickly.
How long do I have to wait to pick up my printed photo or my JPEG? Photos are available for pick up within minutes of your photo being taken. You can also purchase digital copies of your photo, which will be emailed as soon as you pick up and scan out your photo and ticket at the Check-Out Station.
I bought the wrong Photo Op. How can I exchange/return it? To upgrade or swap your Photo Op simply open the Photo Op or Autograph voucher email that was sent to you from GrowTix and go into your order. Click the green button that says “Swap or Upgrade!” Select the pass/Photo Op/Autograph you would like to exchange or upgrade to and pay the difference if applicable.
I have a conflict with my Photo Op time slots, what can I do? There are 2-3 Photo Ops occurring at any given time. We do our best to schedule them, but sometimes there is overlap with the ones you have purchased. If this happens, you are able to swap out your Photo Op for another one. In order to exchange any Photo Op, you will need to come to the VidFest Photo booth at the festival and speak with them. All exchanges are subject to availability.
Can I link my photo ops to my RFID wristband? Yes! We have implemented a brand new feature. Once you have purchased your Photo Op, go back into your GrowTix confirmation link. Under your Photo Op product name is a KEY code. Click on this KEY code and it will take you to the RFID wristband page. Type in your RFID wristband number. If you have not activated it, it will prompt you to activate it now. Once activate, your RFID account will have an area to attach Photo Ops. The KEY code will automatically populate in this area, or you can type it in now. You can add as many Photo Ops to your RFID wristband as you want. You can manage all your Photo Ops here and at any time.
I forgot to add a JPEG or Extra Print, can I do that now? Once you have had your photo session and picked up your photo, you can then order a digital or extra print at our Reprint Station for $10 each.
Is the Photo Op a kind of Meet & Greet? Photo op is just that – a photo opportunity with your favorite celebrity guest. It is unfortunately not a meet & greet and should not be viewed as such. Out of fairness to everyone, we discourage conversation with the guests aside from a quick hello. The autograph area is a better place to have a longer conversation with the guests.
Can I ask for an autograph while I’m getting my Photo Op? No. Autographs are strictly prohibited in the Celebrity Photo Op area but can be purchased in the Celebrity Arena.
Can I use my personal camera to take photos in the Photo Op Area? Personal cameras, cellphones, or other recording devices are strictly prohibited in the photo op area.
I don’t like the way I look in the photo. Can I get it retaken? VidFest Photo Ops provides mirrors in the booth for a quick check but it is your sole responsibility to look how you want to look for your photo. The media guests cannot return to the photo op area for retakes, so before you arrive for your photo op, please make sure that you appear how you would like to present yourself for your photo. The photographer will try to catch things like closed eyes before you leave the photo op booth. Only in the event of closed eyes, do they automatically offer you a retake.